Hello All,
I have found myself between DFAS and my local Finance Office. For weeks, finance told me that they were waiting on DFAS to release my funds, I contact DFAS, they tell me that they had been waiting on finance. Finally this past Friday, my finance office tells me that they have done their part but the woman rudely comments that I've "only been waiting two months and that most wait six" (which is besides the point). Now, DFAS tells me that they cannot confirm if the funds have been released and that I should have my check before 1 April, if I haven't received them by the, finance didn't do their job.
Has anyone dealt with something similar? What is the normal timeline from when funds are released until they are received?
It is odd to me that DFAS could not confirm if finance HAD done their part but could confirm when the had NOT done it.
Any advice would help, thanks!
I have found myself between DFAS and my local Finance Office. For weeks, finance told me that they were waiting on DFAS to release my funds, I contact DFAS, they tell me that they had been waiting on finance. Finally this past Friday, my finance office tells me that they have done their part but the woman rudely comments that I've "only been waiting two months and that most wait six" (which is besides the point). Now, DFAS tells me that they cannot confirm if the funds have been released and that I should have my check before 1 April, if I haven't received them by the, finance didn't do their job.
Has anyone dealt with something similar? What is the normal timeline from when funds are released until they are received?
It is odd to me that DFAS could not confirm if finance HAD done their part but could confirm when the had NOT done it.
Any advice would help, thanks!