Re: "Bump"
It is always interesting to learn of the delays experienced by technicians who are using computers in their work.
To provide some perspective, most CRSC cases can be manually computed in 15 minutes or less. That would be for a current month. A case that involves retroactive entitlement to CRSC would take a longer period, but not more than 30-45 minutes in my opinion. I don't compute CRSC for retro periods...unless it is my own case and that last occurred in 2015.
I remember computing travel claims decades ago that were far more complicated than most CRSC computations, especially those travel claims that involved multiple foreign countries and the International Date line. I don't remember spending more than 15 minutes on any of those cases.
The "CRSC/CRDP section" is within Retired Pay. Someone recently reported a backlog involving several months for new retirement accounts. Perhaps, that is part of the "bump."
Good luck,
Ron