Along with everyone else who has been receiving CRSC (since 2005-2006 in my case), DFAS MyPay is not showing a CRSC statement for 1-31 May. However, my financial institution has already posted the amount for my account.Not sure, i'm confused by the whole thing and as someone with severe mental health issues this has been throwing me off bad. I hope they get you your retro soon.
Congrats on finally getting your retro pay! You previously said you were over the 120 days. Was that 120 days from the day you were approved or from the day they started the audit? I'm being told something different everytime I call. Some reps say I should already have my retro and others say there's still time. It has been escalated twice now with no response. I was approved Feb 16, and was told the audit was started April 1, which is the day I received the 1st payment. Then I was told someone looked at it June 3, but didn't work on it. I have also been told that no one has been assigned to my audit which is confusing because how was it started but not assigned? Meanwhile, DFAS website still says 30-60 days for payment. The whole process is frustrating and confusing.Mine posted too. I also had my retro posted finally!!!
It took 150 days from the date of my first payment until my retro statement posted. I was given a different story every time as well. I don’t feel they are given any training to be consistent over there.Congrats on finally getting your retro pay! You previously said you were over the 120 days. Was that 120 days from the day you were approved or from the day they started the audit? I'm being told something different everytime I call. Some reps say I should already have my retro and others say there's still time. It has been escalated twice now with no response. I was approved Feb 16, and was told the audit was started April 1, which is the day I received the 1st payment. Then I was told someone looked at it June 3, but didn't work on it. I have also been told that no one has been assigned to my audit which is confusing because how was it started but not assigned? Meanwhile, DFAS website still says 30-60 days for payment. The whole process is frustrating and confusing.
I had not looked, but I trust your observation.I guess the new normal is gonna be to wait until the day we get paid to post crsc statement, cause it's not showing up again this month. I called yesterday and they said everything is fine, but not understanding why they dont post the statement cause when they do it's always back dated to around the 21st.
STATEMENT EFFECTIVE DATE MAY 21, 2019 | PAYMENT DATE MAY 31, 2019 |
As I mentioned in another post, I have received CRSC for 10+ years and DFAS has never failed to pay me on time.Yes, its very odd. I wonder if it has to do with the site update last month. Cause last month was the first month this has happened and now a month later and it's doing the same thing.