I think is normal because the same thing just happened to me. The first one (21JUN18) is now listed as complete (27SEP18) and please allow 7 to 10 business days to receive the decision via mail. The newly opened one (22AUG18 which matches with PEBLO message that IPEB found me UNFIT) is in decision process. As stated in previous threads, eBenefits is not real accurate for an IDES and is just an indicator. PEBLO will notify you and your 10 days start at that point.So I’m a little confused. When I started ides they opened one claim but them another one was reopened and that’s the only they rated me off of. Will they finish the first one or do I need to watch for them to reopen the one they sent my ratings from?