I work full time 9-6 and it's been real hell dealing with tring to find out to recieve my severance pay. I was on TDRL for years, and was reevaluated at 10% combat related. I called months after the decission and found out they had no orders that it had happened, and still saw me as tdrl . After multiple days of calls I had assurance that the orders were sent over, but now I don't know who to call to get my severance pay processed. I spend over an hour on hold just to be transfered to dropped or disconnected numbers, and it's been days of my lunch break so far and I fear I'll never find out who to call or talk to.