So just got off the phone with the VA via the 1000 number. lol apparently I contacted the right person because her and I got into it and things got a little heated at the beginning of the phone call but in a nutshell I mistook how taken back she was by the clear lack of concern for my case from my MSC for sarcasm because she ended up putting a note in the system flagging my MSC and attaching an expediting order for my case. Not saying this will work for everybody but after they saw how many times I had called in and numerous notes on my case she was pissed for me and said the one liners and lack of communication by my MSC was absolutely unacceptable. Hopefully my ratings will be expedited and a decision reached soon.