script async src="//pagead2.googlesyndication.com/pagead/js/adsbygoogle.js">

New Resource Center Established for Wounded Warriors, Families and Caregivers

Jason Perry

Benevolent Leader
Site Founder
Staff Member
PEB Forum Veteran
Registered Member
We will have to see how this functions. However, it at least is a step towards meeting the requirements of the 2008 NDAA. Press Releases/Advisories - New Resource Center Established for Wounded Warriors, Families and Caregivers

"Monday, September 08, 2008
New Resource Center Established for Wounded Warriors, Families and Caregivers

DoD announced today the establishment of the Wounded Warrior Resource Center by leveraging the universally recognized Military OneSource telephone number, and email to report concerns with military facilities, health care services, benefits information and any other difficulties encountered during their recovery process.

Service members can now call 1-800-342-9647 or email [email protected] "24/7" to request support. Assistance provided by the resource center will not replace the specialized wounded warrior programs established by each of the military services but does offer another avenue of assistance with military facilities, health care services, and/or benefits information.

“The Department of Defense is doing more for our wounded servicemembers and their families today than at any point in history. We must do everything we can to ensure our wounded and their families get the support they need,” said Secretary of Defense Robert M. Gates.

Specially trained consultants will ensure consistent, quality customer-centric support. The consultants will identify the appropriate “warm hand-off” to either a military service or federal agency with authority to resolve the matter. The resource center consultant will maintain communication with the caller until the issue or concern is resolved.

“The term ‘wounded warrior’ encompasses the entire population of wounded, ill and injured servicemembers and veterans,” said Principal Deputy Under Secretary of Defense for Personnel and Readiness, Michael L. Domiguez.

The Wounded Warrior Resource Center meets the requirements of the NDAA (National Defense Authorization Act) for a centralized number and ensures a wounded, families and caregivers have a number to call at any time."
 
Top