Does anyone have a good number for the folks who manage the processing of PHAs? I'm a reservist, but I'm sure the PHA folks basically manage the Army as a whole. My case manager is advising me to have a new PHA done, but I've been unable to access it via AKO due to an open PHA from 2015 that hasn't been completed by the medical personnel. I recall having done the soldier portion of the PHA done over the phone one time over a vacation where I wasn't near a military base, and I'd like to get this handled telephonically once again.
My UA has advised me to do it through LHI (reserve medical contractors) but I'm 90% certain that they don't handle that (gonna contact them once they open today to confirm)
Are you still in? The PHA is a annual requirement. If you are still in then you are "RED" and will be a MRC4. If you are in your Readiness NCO or Administrative NCO can get you an appointment with health services to get it completed.