PEB Forum Veteran
@RonG Thanks for that information. So there is really no tracking system. I get it though, a RVSR officer can make a decision and process from step1 - step 8 in twenty minutes and the persons claim is done. others however, more complicated cases require more indepth review and can take longer to process. I would like to know what systems ebenefits pulls data from to come up with the steps? Also why does VA even give a step tracking for people if there really is no such thing? I guess its just another government agency making things more complicated than they need to be.