Your outbound interview would only populate after you've gotten your new EAS date from MMSR-4. When it does, it should post an OBI to whichever S-1 that owns you. If you have a new EAS and your OBI is filled out on your end and RPAC can't see it at your TAD unit, you need to route that up ASAP. If everything fails you can always go to whichever echelon above your unit and report the issue.
All S-1 should need to do is check you out after you've checked out of everything else. RPAC is the one actually working on your OBI.