I do not know if it would be helpful here, but the IPPS-A tech helpline instantly answers and were able to review all my data and messaging. They did not have the power to change anything, but they did keep me updated as to the situation. Since I was locked out of nearly all other places, it was very useful.Interesting. If retirees are still in IPPS-A it may be an easier fix for HRC TRANSPROC. The challenge is always finding someone willing to do something unusual vs being ordered to by the BCMR.